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Anchorage Eye Clinic Privacy Policy

Effective Date: April 10, 2025

1.  Introduction

At Anchorage Eye Clinic, we are committed to protecting your privacy and ensuring that your personal and health information remains secure. This Privacy Policy explains how we collect, use, and safeguard any information you provide to us when you visit our website, contact our office, or receive services from our practice. By interacting with our office or website, you consent to the practices described in this policy.

2.  Information We Collect

Personal Information

We may collect information that identifies you as an individual (“Personal Information”), including but not limited to:

  • Name, address, telephone number, and email address
  • Date of birth and gender
  • Health information, such as medical history, diagnosis, and treatment details
  • Insurance information and billing details

Non-Personal Information

We may also automatically collect non-personally identifiable information such as:

  • Browser type and version
  • Operating system
  • IP address and referring website
  • Usage patterns and preferences

How Information Is Collected

Information is collected through various means:

  • Direct Interactions: When you fill out forms, schedule appointments, complete surveys, or communicate with us.
  • Automated Technologies: When you visit our website, information is collected using cookies and similar tracking technologies to enhance user experience and collect analytical data.

3.  How We Use Your Information

Anchorage Eye Clinic uses your information for various purposes, including but not limited to:

  • Providing Health Care Services: To diagnose, treat, and follow-up on your medical conditions.
  • Administrative Purposes: To manage appointments, billing, insurance claims, and other administrative functions.
  • Communication: To respond to inquiries, send appointment reminders, and provide relevant information and updates.
  • Improvement of Services: To analyze data for enhancing the quality of our care, website improvement, and administrative procedures.
  • Compliance: To adhere to legal, regulatory, and accreditation requirements.

4.  Disclosure of Your Information

We may share your information with:

  • Healthcare Providers: Other clinicians involved in your care for treatment coordination.
  • Insurance Companies and Billing Agencies: For processing claims and billing.
  • Third-Party Service Providers: Vendors who perform services on our behalf (e.g., IT services, data analysis). These third parties are required to safeguard your information.
  • Legal and Regulatory Authorities: When disclosure is required by law, regulation, or legal process.

5.  How We Protect Your Information

We implement a variety of security measures to ensure the confidentiality, integrity, and availability of your Personal Information:

  • Administrative Safeguards: Policies and procedures to manage the protection of data.
  • Physical Safeguards: Secure facility access and hardware security measures.
  • Technical Safeguards: Encrypted data storage, secure servers, and regular security audits.

While no method of transmission or storage is 100% secure, we strive to use commercially acceptable methods to protect your information.

6.  Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You may access your records and request corrections if you believe the information is incorrect.
  • Opt-Out: Where applicable, you can opt-out of receiving non-essential communications from us.
  • Data Retention: We retain your information for as long as necessary to provide you services and to comply with our legal obligations.

If you have any questions about your rights or need assistance, please contact our Privacy Officer using the details provided in Section 8.

7.  Third-Party Websites and Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy statements of any linked websites.

8.  Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website along with the new effective date.

9.  Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Anchorage Eye Clinic
3401 Minnesota Dr, Suite 304B
Anchorage, Alaska 99503

Phone: +1 (512) 657-5866
Email: contact@anchorage-eyeclinic.com